Terms of Service, The Lot

Draft for legal review. Last updated: [DATE]

1. What The Lot is

The Lot is a platform where users trade clothing directly with each other.

We are not a party to any swap. We do not own, inspect, possess, authenticate or warrant any item. The trade is between the two users. We provide matching, messaging, shipping labels and payment processing.

2. Eligibility

You must be at least [DECIDE] and legally able to enter contracts. One account per person.

3. Your listings

You promise that you own what you list, that you may legally sell or trade it, that your description and photos are accurate and your own, and that the item is not prohibited (see Prohibited Items) or counterfeit (see Counterfeit Policy).

We may remove listings and suspend accounts for violations.

4. Swaps

A swap becomes binding when an offer is accepted and both users confirm. You then must ship your item within [DECIDE: 5] days using the label provided.

Not shipping, shipping the wrong item, or shipping something materially different from its description are breaches of these Terms and may result in suspension, reversal of any cash component, and liability to the other user.

5. Fees

• $3 per person per completed swap, charged at confirmation.
• Swap+ is $19.99/month, auto-renewing until cancelled. Cancel any time;

access continues to the end of the paid period. On iOS, subscriptions purchased through the App Store are managed in your Apple account and governed by Apple's refund policy.

• Fees may change on notice. Swaps already in progress keep the fee they began with.

6. Cash added to swaps

Users may optionally add cash. Payments are processed by Stripe; by using them you agree to the Stripe Connected Account Agreement. We hold cash amounts until the swap completes. [DECIDE: exact release timing]

7. Shipping and risk of loss

We provide prepaid labels. [DECIDE: who bears the loss when a carrier loses a parcel, the platform, the sender, or carrier insurance only. This determines real cost exposure and must be decided before launch.]

8. Protection period and disputes

After both parcels are delivered there is a 72-hour window to report a problem. After it passes, the swap completes and reputation updates.

Report through the app. We will review in good faith. Our decision is final for platform remedies, which do not limit your rights against the other user.

9. Reviews

Reviews may only be left for completed swaps. Do not post false, retaliatory or abusive reviews. We may remove reviews violating these Terms.

10. Prohibited conduct

No counterfeits, stolen goods, prohibited items, harassment, off-platform circumvention to avoid fees, fake reviews, multiple accounts, scraping, or automated access.

11. Termination

You may delete your account in-app at any time. We may suspend or terminate for breach. Open swaps must be completed or cancelled first, someone is waiting on a parcel.

12. Disclaimers and liability

The service is provided "as is". We do not warrant item quality, authenticity, legality, or that any user will perform.

To the fullest extent permitted by law, our total liability is limited to the greater of $100 or the fees you paid us in the preceding 12 months. We are not liable for indirect or consequential damages. [DECIDE: jurisdiction-specific carve-outs, consumer protections in some places make caps unenforceable.]

13. Disputes with us

[DECIDE: arbitration clause and class-action waiver. Enforceability varies and Apple has its own requirements.] Governing law: [DECIDE].

14. Changes

We will give notice of material changes. Continued use is acceptance.

Contact: support@[DOMAIN]